At NBX Ventures LLC (“NBX Ventures,” “Company,” “we,” or “us”), we are committed to providing high-quality services and ensuring customer satisfaction. Due to the nature of our services, refunds are subject to specific conditions. By using our website or services, you agree to the terms outlined in this Refund Policy.

1. Non-Refundable Circumstances

Refunds will not be provided in the following situations:

• Sample or Trial Orders: Any sample, trial, or bulk order is final and non-refundable.

• Negative Campaigns: Customers engaging in defamatory activity, spreading false information, or participating in negative campaigns against NBX Ventures, online or offline, will forfeit any refund eligibility.

• Discounted Services: Orders purchased using coupons, promotions, or special discounts are not eligible for refunds.

2. Refund Eligibility

Refunds may be considered under certain conditions:

• Service Cancellation (Within 3 Months): Customers who discontinue services within three (3) months of purchase may be eligible for a refund, provided no discounts were applied.

• Personal Reasons or Change of Mind: Customers who cancel due to personal circumstances, financial issues, or reasons unrelated to the project may receive a partial refund of up to 30% of the total amount paid.

• Special Cases: In exceptional situations, NBX Ventures management may consider refunds outside these guidelines. Approval is at the sole discretion of the Company.

3. Refund Request Procedure

To request a refund, please follow the official process:

• Submit requests only via email to: info@nbxventuresllc.com

• Requests sent through other channels (phone, social media, personal messages, or alternative emails) will not be accepted.

• Each request is reviewed by our support team in accordance with this Policy, and customers will be informed of the outcome in writing.

4. Review & Approval

All refund requests undergo a thorough evaluation. Approval or denial rests solely with NBX Ventures LLC management. Processing times for approved refunds may vary depending on the payment method used.

5. Company Rights

NBX Ventures LLC reserves the right to update, modify, or replace this Refund Policy at any time without prior notice. Customers are encouraged to review this Policy periodically. This Refund Policy represents the full agreement regarding refunds and overrides any prior statements or agreements, whether written or verbal.

6. Contact Information

For questions or to submit a refund request, contact:

NBX Ventures LLC
Email: info@nbxventuresllc.com
Phone: +1 (830) 875-0974
Address: 5551 Morgan Park Ln, Sugar Land, TX, USA 77479